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Find quick answers to common questions about our coffee selections, online orders, shipping, and brewing tips.
Got questions about how we source, roast, or deliver your coffee? Here are the answers to what our customers ask most.
Yes, we accept all major credit and debit cards, including Visa, MasterCard, American Express, and Discover. You can also securely check out using Apple Pay or Google Pay for a quick experience.
We accept all major credit and debit cards (Visa, MasterCard, American Express), as well as Apple Pay and Google Pay. For online orders, secure digital payments ensure a fast and safe checkout experience.
Due to the perishable nature of fresh coffee beans, we cannot accept returns on opened bags. However, if your order arrives damaged or incorrect, contact us within 7 days for a hassle-free replacement or refund.
Simply enter your promo code in the “Discount Code” field during checkout on our website. Your discount will be automatically applied to the total order before completing payment.
All Coffee House gift certificates are valid for 12 months from the date of purchase. They can be redeemed online or in-person at our Austin store for any of our roasts, merchandise, or specialty coffee drinks.
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